WA/130/2022 of STATE BANK OF INDIA Vs STATE BANK OF INDIA
2026:MHC:1640
WA No. 130 of 2022
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IN THE HIGH COURT OF JUDICATURE AT MADRAS
DATED: 20-04-2026
CORAM
THE HON'BLE MR JUSTICE S. M. SUBRAMANIAM
AND
THE HON'BLE MR.JUSTICE K. SURENDER
WA No. 130 of 2022
1. State Bank Of India
Rep By Its Chairman, Corporate Centre, State
Bank Bhavan, Mumbai 400 021
2. State Bank Of India
Rep By Chief General Manager, Local Head
Office, Circle Top House, No.16, College
Road, Chennai 600 006
..Appellant(s)
Vs
1. State Bank Of India
Scheduled Caste/tribes Employees Welfare
Association, Reg.No. 74/80, (Chennai Cirlce)
Rep By Its General Secretary No.84, Rajaji
Salai, Chennai 600 001
2. Union Of India
Represented By Its Secretary Department Of
Social Justice And Empowerment, 604, A-
wing, Shastri Bhawan, New Delhi
[R2 Is Impleaded, Vide Order Of Court Dated
01.08.2024 Made In CMP.No.14530 Of 2024
In WA.No.130 Of 2022]
3. Department Of Financial Services,
Rep by its Secretary, Ministry of Finance, 3rd
Floor Jeevan Deep Building, Sansad Marg,
New Delhi, Delhi 110 001.
4. Department Of Personnel And Training
Rep by its Secretary,
Ministry of Personnel, Public Grievances and
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Pensions, J674+ VJW, North Block,
Central Secretariat, New Delhi,
Delhi 110001.
[R3 and R4 impleaded as party respondents
vide court order dated 03.12.2025 made in
CMP.No.30472/2025 in WA.No.130/2022]
..Respondent(s)
Writ Appeal filed under Clause 15 of the Letters Patent to set
aside the order dated 29.09.2021 in made in WP.No. 3147 6 of 2007 and pass
such other orders as this Court may deem fit and prope r in the circumstances
of the case.
For Appellant(s): Mr.S.Ravindran Senior Counsel
for M/s.Rajnish Pathiyil
For Respondent(s): Mr.Balan Haridas for R1 ,
Mr.R.Sanjay CGSC
for Mr.Rajesh Vivekanandan
Deputy Solicitor General of of India for R2 ,
Mr.A.R.Sakthivel
Senior Panel Counsel for R3 and R4
JUDGMENT
(Judgment of the Court was delivered by S.M.Subramaniam J.)
Under assail is the order dated 29.09.2021, passed in W.P. No.31476 of
2007.
2. 1st respondent/ Employee Welfare Association preferred writ
proceedings challenging the order of the appellant dated 01 .09.2007, and
direct the appellant to nominate the officers to the level of General Manager
as Liaison Officer for SC/ST in the Local head office of the State Bank of India
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at Chennai.
3. The order impugned in the writ proceeding dated 01.09 .2007 is an
order passed implementing the directions issued by the High Court in
W.P.No.21386 of 2007, dated 25.06.2007. The said order would convey that,
in terms of the instructions of the Government of India, all the Public Sector
banks may nominate officers of the level of General Mana ger or above as
Chief Liaison Officer for SCs/STs and OBCs at Head Office. I n compliance
with the directives of the Government of India, State Bank of India has
nominated the Chief Liaison Officer for SCs/STs and OBCs for the Bank of the
level of General Manager with effect from 17.07.2006 at the Corporate Centre,
Mumbai, which is the Head Office of State Bank of India.
4. Learned Single Judge considered the relief sought for in the writ
petition filed by the 1st respondent and directed the appellant bank to nominate
officers of the level of General Manager or above the r ank of Deputy General
Manager as Chief Liaison Officer for SC/ST in Local Head Office of
respondent bank at Chennai.
5. Mr.Balan Haridas, learned counsel for the 1st respondent would
mainly contend that, if the Assistant General Manager at the zonal/regional
level is appointed as Liaisoning Officer, if any complaint is to be made against
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the higher officials in the rank of Deputy General Manage r, the employees
association may not be in a position to redress their grieva nces. Therefore,
even at the regional level, General Manager is to be ap pointed as Liaisoning
Officer. He would rely on the brochure on reservation of the SCs/STs and
OBCs in posts/services in Public Sector Banks and financial institu tions and
would rely that appointment of liaisoning officer to be ma de in such a way, so
as to ensure that grievances of the employees are ventila ted freely and in a
fair manner.
6. Mr.S.Ravindran, learned Senior Counsel appearing on behalf of State
Bank of India/appellant would contend that the directives of the Government of
India has been scrupulously followed by the State Bank of I ndia. As per the
Government of India, Ministry of Finance, Office Memorandam dated
07.03.2006, Chief Liaisoning Officer for SCs/STs and OBCs are to be
appointed at the level of General Manager in the head office. In the present
case, said order of the Government of India has been complied with. As far as
to redress the grievances at the state level, the regiona l level officers are
appointed in the cadre of Assistant General Manager. The ve ry purpose and
objective of said guidelines by the Government of India is to ensure that the
grievances of SCs/STs and OBCs are addressed and redressed in
accordance with law.
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7. This Court has considered the rival submissions of the part ies to the
lis on hand.
8. The Brochure on reservation for SC and ST regarding appointment of
Liaison officer stipulates that,
“Appointment of Liaison Officer
11.1 (i) Banks shall appoint Liaison Officers in their
Head Office as well as in their Regional/Zonal Offices
for dealing with matters relating to representation of
SC/ST in different cadres.
(ii) While selecting an officer for appointment as a
Liaison Officer it has to be ensured that he is of
sufficient seniority. The Liaison Officer appointed at
Head Office level should be an officer of the rank of
Deputy General Manager or above so that he can
advise the top management of the steps required to
safeguard the interest of the SC/ST employees. It
may also be ensured that the chosen officer should
not have direct dealing with the HRD/Personnel
matters.
...
11.3 Liaison Officers in the Zonal/Regional Offices
shall send the various Annual Reports in respect of
the office to the Liaison Officer at the Head Office
who shall consolidate such information in the Annual
or other such return to be furnished/to be put upto
the Chief Executive/Government of India.”
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9. In tune with the brochure, appellant/State Bank of India has
appointed Chief Liaison Officer at the level of General Mana ger in the Head
office and Liaison officers at the Regional level are appointe d from the cadre
of Assistant General Manager. Even as per the brochure, L iaison Officer at
the head office shall be in the cadre of Deputy General Manager, but the Bank
has now appointed Chief Liaison Officer in the cadre of G eneral Manager and
regional Liaison Officer in the cadre of Assistant General Man ager. As per
Clause 11.03 of brochure, Zonal/Regional Offices shall send var ious Annual
Reports in respect of the office to the Liaison Officer at the Head Office, who
shall consolidate such information in the Annual or other such return to be
furnished. Therefore, adequate mechanism is provided to ensure that the
grievances of the SC/ST employees are addressed by the competent
authority. The Chief Liaisoning Officer appointed is in the r ank of General
Manager, who in turn empowered to call for the records or address the
complaints, if any, sent by the employees association either through the
Liaisoning officer or directly to the Chief Liaisoning Officer.
10. Even regarding the apprehension raised by the 1st respondent, if any
such situation arise for the employees, when they are not in a position to raise
any complaint against the officers at the level of Deputy G eneral Managers,
they are entitled to send such complaints directly to the Chief Liaisoning
Officer, who in turn shall address the same by conducting inquiry and
following the procedure as contemplated. The brochure ensure s adequate
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mechanism in place to redress the grievances of the SC and S T and OBC
employees. When such a mechanism has been made in an effective manner
with the direction of the Government of India, it would be unnecessary for the
High Court to interfere with the routine administration of the Nationalised
Banks. The appointment of Chief Liaisoning Officer and Regional Liaisoning
Officer is an administrative affair, and the High Court, in exercise of the
powers of judicial review has to test the correctness and legality of the
mechanism in place, in order to ensure effective redressal of grievances to the
aggrieved person. In the present case, the system in place wou ld provide
adequate opportunity to the employees to ventilate their grievances. Thus, the
order of the writ Court directing the State Bank of India to appoint General
Manager as liaison officer even at regional level is unnecessary and
consequently, writ order dated 29.09.2021 made in WP.No. 3 1476 of 2007 is
set aside.
11. Accordingly, the writ appeal is allowed. No costs. Consequently, the
connected miscellaneous petitions, if any, are closed.
(S.M.S.,J.) (K.S.,J.)
20-04-2026
Index: Yes/No
Speaking/Non-speaking order
Neutral Citation: Yes/No
GD
To
1. State Bank Of India
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Scheduled Caste/tribes Employees Welfare
Association, Reg.No. 74/80, (chennai Cirlce)
Rep By Its General Secretary No.84, Rajaji
Salai, Chennai 600 001
2. Union Of India
Represented By Its Secretary Department Of
Social Justice And Empowerment, 604, A-
wing, Shastri Bhawan, New Delhi
3. Department Of Financial Services,
Rep by its Secretary, Ministry of Finance, 3rd
Floor Jeevan Deep Building, Sansad Marg,
New Delhi, Delhi 110 001.
4. Department Of Personnel And Training
Rep by its Additional Secretary, Ministry of
Personnel, Public Grievances and Pensions,
J674 VJW, North Block, Central Secretariat,
New Delhi, Delhi 110001.
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S.M.SUBRAMANIAM, J.
AND
K.SURENDER, J.
GD
WA No. 130 of 2022
20-04-2026
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