I-pay Clearing Services Private Limited v. Icici Bank Limited
Cited by 1 judgment in this corpus
- GAYATRI BALASAMY v. M/S ISG NOVASOFT TECHNOLOGIES LIMITED · 2025 INSC 605
These judgments mention this one. Whether each followed, distinguished or doubted it is not recorded here — read them before relying on any of it.
R. SUBHASH REDDY, J .
1. Leave granted.
2. This appeal is filed, aggrieved by the order dated 16.07.2019
passed by the High Court of Judicature at Bombay, in Commercial Notice
of Motion No.1549 of 2019 in Commercial Arbitration Petition No.190
of 2018.
3. In the Commercial Arbitration Petition No.190 of 2018, filed
under Section 34 of the Arbitration and Conciliation Act, 1996 (for short
‘the Act’), the respondent–ICICI Bank has challenged the award dated
13.11.2017, of the learned Sole Arbitrator. By the aforesaid award, learned
Arbitrator directed the respondent-ICICI Bank as under:-
“a) The respondent (ICICI Bank) is ordered and directed to pay
to the claimant (I-pay) an amount of Rs.50,00,00,000/- (Rupees
Fifty Crores) together with interest thereon to be calcul ated at
the rate of 18% per annum as from the date of award till payment
or realization, whichever is earlier;
b) The respondent (ICICI Bank) is ordered and directed to pay to
the claimant (I-pay) Rs.50,000/- (Rupees Fifty Thousand) as cost
on the application under Section 16 made before this Arbitr al
Tribunal.”
4. In the petition, filed by the respondent-ICICI Bank under Section
34(1) of the Act, it has taken out Notice of Motion No.550 of 2018
seeking interim order to stay the effect, operation, implementation and
execution of the award dated 13.11.2017, passed by t he learned
Arbitrator. In the same petition, the appellant/I-Pay has taken out Notion
of Motion No.1549 of 2019, under Section 34(4) of the Act, seeking
directions to adjourn the proceedings for a period of thre e months or
such other time as may be determined by the Court, and direct the learned
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED
Arbitrator to issue appropriate directions/ instructions / additional reasons
and / or to take such necessary and appropriate action. The High Court
by a common order, has passed the conditional order in the Not ice of
Motion taken out by the respondent and dismissed the Notice of Motion
No.1549 of 2019, taken out by the appellant herein, under Section 34(4)
of the Act. Aggrieved by the order of dismissal, dismissing the Notice of
Motion No.1549 of 2019 filed under Section 34(4) of the Act, this Appeal
is filed.
5. The appellant is a Private Limited Company incorporated under
Companies Act, 1956 and is in the business of provi ding card
personalization, transaction and reconciliation management for Smart
Card based loyalty programs, for which they have an operations facility
at Mumbai, with operational hubs in various cities. The r espondent–
ICICI Bank is a company incorporated under the Companies Act, 1956,
is licensed under Banking Regulations Act, 1949 and carries on the
business of providing banking facilities, retail financial assistance and
related activities. The HPCL (Hindustan Petroleum Corporation Limited)
which was originally impleaded as Defendent No.2 in the Suit, is a Public
Sector Company, which is engaged in refining and selling petrol eum
products through their retail outlets all over India.
6. It is the case of the appellant that it has ente red into an
agreement with the respondent on 04.11.2002 to provide technology and
manage the operations and processing of the Smart Card based loyalty
programs for HPCL. It was for HPCL, which was to improve fuel sales
at their retail outlets. The appellant was required to deve lop various
software application packages for management of Smart Card based
loyalty programs. The said agreement was followed b y another
agreement dated 04.02.2003, as per which, the appellant was to develop
a software for postpaid Smart Card Loyalty Program akin t o a Credit
Card under the name “Drive Smart Software” . It is the case of the
appellant that to further expand their customer base, the re spondent
herein, requested the appellant to also develop a “Drive Track Fleet
Card” management solution for the fleet industry and requested by letter
dated 10.12.2003 to treat it as an extension for the Service Provi der
Agreement and appointed the appellant for that purpose and it was named
as “Drive Track Program”.
7. It is the grievance of the appellant that in view of sudden move
by the Respondent herein, in abruptly terminating the Service Provider
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Agreement dated 04.11.2002, it has suffered losses of over Rs.50 crores,
on account of loss of jobs of its employees, losses on account of employee
retrenchment compensation, etc. It is also their case that on account of
sudden termination of the agreement all its operations were paralyzed.
The appellant made a total claim of Rs.95 crores against the respondent.
At first instance, a suit was filed in O.S. No.1094 of 2012 on its Original
Civil Jurisdiction in the High Court of Judicature at Bombay. As there
was a clause in the Agreement for arbitration, the High Court has referred
the dispute to arbitration under Section 8 of the Act by appointing Mr.
Justice R.G. Sindhakar (Retd.) as a Sole Arbitrator for resolving the
dispute between the parties.
8. Mr.Justice R.G.Sindhakar (Retd.), who was appointed as Sole
Arbitrator, has passed award dated 13.11.2017, directing the respondent
herein, to pay to the appellant – claimant an amount of Rs.50,00,00,000/
- (Rupees Fifty Crores) together with interest @18% per annum from
the date of award till payment and further directed to pay an amount of
Rs.50,000/- (Rupees Fifty Thousand) towards the costs.
9. Aggrieved by the award of learned Sole Arbitrato r, the
respondent–ICICI Bank has filed application under Section 34(1) of the
Act for setting aside the award. In the said application, it is the case of
the respondent that there was accord and satisfaction between the parties
and the contractual obligations between the parties was closed mutually
and amicably. Reliance is placed on the letter dated 01.06.2010, which
was signed by both the parties recording the terms of closure of the
contract entered between the parties and other communica tions. The
award of the learned Arbitrator was mainly questioned on the ground
that it suffers from patent illegality, inasmuch as the re is no finding
recorded in the award to show that the respondent-ICICI Bank ha s
illegally and abruptly terminated the contract. The learn ed Arbitrator
has framed five points for determination and Point No.1 was, “Whether
the contract was illegally and abruptly terminated by the
respondent?”. The main ground in the application filed under Section
34(1) of the Act by the Respondent, is that the learned Arbitrator without
recording any finding on Point No.1, has awarded Rs.50 crores to the
appellant/I-Pay. It is pleaded in the application that the award of the
Arbitrator does not reveal the exact nature of the purported breach and
the date of alleged termination. It is the case of the res pondent that
without addressing the vital issue viz. whether there was an illegal and
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED [R. SUBHASH REDDY, J. ]
abrupt termination of the contract or not, as pleaded, the learned Arbitrator
has allowed the claim to the extent of Rs.50 crores, as such, the same is
patently illegal and erroneous.
10. In the arbitration petition filed by the respondent, the appellant/
I-Pay has taken out Notice of Motion under Section 34(4) of the Act, for
adjourning the proceedings for a period of three months by directing the
learned Arbitrator to issue appropriate directions/ instructions / additional
reasons and / or to take such necessary and appropriate action. In the
impugned order, the High Court has prima facie found that unless and
until a finding is recorded on point no.1 first, the learned Arbitrator could
not have proceeded to record findings on the claims made by the appellant,
as such, the learned Arbitrator has committed jurisdictional error.
The High Court was of the view that the defect in the awa rd is
not curable, as such, there is no merit in the application filed by the
appellant under Section 34(4) of the Act and dismissed the same.
11. We have heard Dr. Abhishek Manu Singhvi and Mr. Nakul
Dewan, learned Senior Counsels appearing for the appellant/I-Pay and
Mr. K.V.Vishwanathan, learned Senior Counsel appear ing for the
respondent–ICICI Bank.
12. By impugned order, the Notice of Motion moved by the
appellant for remitting the matter to the Sole Arbitrator under Section
34(4) of the Act, has been rejected. It is the case of the appellant that
though the Arbitrator has awarded compensation/damages in view of
the case of the appellant that the contract between the parties was illegally
and abruptly terminated by the respondent, but he has not re corded
detailed reasons on the said point. On the other hand, it is the case of the
respondent, that there was full accord and satisfaction be tween the
parties, as such, appellant is not entitled for any compensation/damages,
as claimed for. To prove the case that there was ‘accord and satisfaction’
between the parties, the respondent has filed certain communic ations
between the parties including letter dated 01.06.2010. It is the contention
of Dr.Abhishek Manu Singhvi, learned senior counsel appearing for the
appellant, that though the issue was resolved by the Arbitrator by holding
that there was no accord and satisfaction between the parties, however,
he has omitted to give adequate reasons in support of point no.1. Thus, it
is pleaded that in view of settled legal position that lack of reasons or
gaps in the reasoning, is a curable defect under Section 34(4) of the Act,
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award can be remitted to the arbitrator to give reasons. In support of
said plea that lack of reasons or gaps in reasoning in the a ward of the
Arbitrator is a curable defect, reliance is placed on the judgments of this
Court, in the cases of Kinnari Mullick and Anr. v. Ghanshyam Das
Damani1, Dyna Technologies Pvt. Ltd. v. Crompton Greaves Lt d.2
and also in Som Datt Builders Limited v. State of Kerala3. It is submitted
that the language of Section 34(4) of the Act, is couched in ver y wide
terms and provides for remission of the matter to enable the Arbitrator
to take such steps, as may be necessary for elimination of grounds for
setting aside the award. It is submitted, though there is sufficient evidence
in support of the point no.1, the Arbitrator has not given adequate reasons
in support of the said point in the award. It is pleaded that Section 34(4)
of the Act is based on the Article 34(4) of UNCITRAL Model Law on
International Commercial Arbitration, which came up for consideration
before the Singapore Court of Appeals in the case of AKN & Anr. v.
ALC & Ors.4, wherein, it was held that remission is a ‘curative alternative’
to setting aside the award. Reference is also made t o the judgment of
Singapore High Court in the case of Permasteelisa Pacific Holdings
Ltd. v. Hyundai Engineering & Construction Co. Ltd. 5.
13. Shri Nakul Dewan, learned senior counsel for the appellant,
supplementing the arguments, has submitted that the power to re mit
was conceived of as an alternative to setting aside the aw ard. It is
submitted that categorical statutory aim of sending a matter back to the
Arbitral Tribunal for remission, is to eliminate defects which would
preserve the award. Thus, it is submitted that all the defects in an arbitral
award, which are capable of being remedied, ought to be addres sed in
remission proceedings, if an application under Section 34(4) of the Act is
filed. Again referring to the judgment of this Court in the case of Dyna
Technologies Pvt. Ltd. v. Crompton Greaves Ltd. 2, learned senior
counsel has submitted that the provision under Section 34(4) of the Act
can be utilised in cases where the arbitral award does not provide any
reasoning or if the award has some gaps in the reasoning. Learned senior
counsels, with the above submissions, requested to set aside the impugned
1 (2018) 11 SCC 328
2 (2019) SCC ONLINE SC 1656
3 (2009) 10 SCC 259
4 (2015) SGCA 63
5 (2005) SGHC 33
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED [R. SUBHASH REDDY, J. ]
order and to issue directions for remitting the award to Arbitral Tribunal
for consideration of the issue, on abrupt and illegal term ination of the
agreement entered between the parties and to give detailed re asons.
14. On the other hand, Shri K.V. Vishwanathan, learned senior
counsel for the respondent has made following submissions:
The Notice of Motion moved by the appellant is dismissed by the
High Court by assigning valid reasons in the impugned order and in view
of the same, no interference is called for. No grounds are made out in
the application filed by the appellant for remitting the matter to the
Arbitrator, and in fact, the Arbitrator has not considered th e relevant
documentary evidence produced on behalf of the respondent, and passed
the award. As the Arbitrator has passed the award by ignoring important
and relevant evidence on record, it suffers from perversity and patent
illegality, which cannot be cured on remittal under Section 34(4) of the
Act by the Arbitrator. Under guise of adding reasons, the Arbi trator
cannot take contrary view against the award itself. The Ar bitrator in
resumption proceedings cannot change his award and the same w ould
be contrary to provision under Section 34(4) of the Act and would amount
to Arbitrator assuming the role of the Court, which alone is empowered
to set aside the award. It is submitted that in spite of sufficient evidence
on record to prove that there was ‘accord and satisfaction’ between the
parties, without considering such evidence, the Arbitrator has proceeded
on the premise that there was no ‘accord and satisfacti on’ and passed
the award in favour of the appellant. The findings recorded on the plea
of ‘accord and satisfaction’ in the award without considering the entire
evidence on record, constitute patent illegality, as such, same i s to be
considered only by the Court while considering the application filed under
Section 34(1) of the Act. Even assuming that on remittal, the Arbitrator
wants to consciously hold that there was accord and satisfaction of claims
and there was no abrupt and illegal termination of the contract, he would
not be able to do so, as he cannot change his own award. The Judgments
relied on by learned counsel for the appellant are distinguishable on facts
and would not render any support to the case of the appellant. Or al
submissions made before this Court, run contrary to pleadings on record
in the application.
15. To differentiate between ‘findings’ and ‘reasons’, learned senior
counsel Mr. K. V. Vishwanathan relied on the judgment of this Court in
903
the case of Income Tax Officer, A Ward, Sitapur v. Murlidhar
Bhagwan Das6. It is also submitted that the Notice of Motion moved by
the appellant under Section 34(4) of the Act, is belated and afterthought
and is made only to protract the litigation, and prayed for dismissal of the
appeal.
16. Before we consider the various submissions made on behalf
of both sides, we need to notice certain relevant provis ions of the
Arbitration and Conciliation Act, 1996. Section 31 of the Act deals with
‘form and contents of arbitral award’. As per the same, an arbitral award
shall be made in writing and shall be signed by the members of the
Arbitral Tribunal. The arbitral award shall state the reasons, upon which
it is based, unless parties agree that no reasons are to be given, or the
award is an arbitral award on agreed terms under Section 30 of the Act.
Chapter VII of the Act provides recourse against arbitral award. The
recourse to a Court against an arbitral award is to be in terms of Section
34(1) of the Act. As per Section 34(2A) of the Act, if the arbitral award
arising out of arbitrations other than international commercial arbitrations,
is vitiated by patent illegality, same is a ground for setting aside the award.
Sections 34(2A),(3) & (4) of the Act, read as under:
“34.(2A) An arbitral award arising out of arbitrations other than
international commercial arbitrations, may also be set as ide by
the Court, if the Court finds that the award is vitiated by patent
illegality appearing on the face of the award:
Provided that an award shall not be set aside merely on the
ground of an erroneous application of the law or by reappreciation
of evidence.
(3) An application for setting aside may not be made after three
months have elapsed from the date on which the party making
that application had received the arbitral award or, if a request
had been made under section 33, from the date on which that
request had been disposed of by the arbitral tribunal;
Provided that if the Court is satisfied that the applicat ion
was prevented by sufficient cause from making the applic ation
within the said period of three months it may enter tain the
application within a further period of thirty days, but not thereafter.
6 AIR 1965 SC 342
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED [R. SUBHASH REDDY, J. ]
(4) On receipt of an application under sub-section (1), the Court
may, where it is appropriate and it is so requested by a p arty,
adjourn the proceedings for a period of time determined by it in
order to give the arbitral tribunal an opportunity to res ume the
arbitral proceedings or to take such other action as in the opinion
of arbitral tribunal will eliminate the grounds for setting aside the
arbitral award.”
17. From a reading of Section 34(4) of the Act, it is clear that on
receipt of an application under sub-section (1), in appropriate cases on a
request by a party, Court may adjourn the proceedings for a p eriod
determined by it in the order to give the Arbitral Tribunal an opportunity
to resume the arbitral proceedings or to take such other action as in the
opinion of Arbitral Tribunal, will eliminate the grounds for setting aside
the arbitral award.
18. It is the case of the appellant that in view of abrupt and illegal
termination of agreement by the respondent, it has suffered loss es of
more than Rs.50 crores as all operations were paralysed, and the appellant
had to pay its employees retrenchment compensation, e tc. On the
aforesaid grounds, a total claim of Rs.95 crores was made aga inst the
respondent. On the other hand, it is the case of the respondent that there
was ‘accord and satisfaction’ between the parties and the same is evident
from several letters, which are part of record in t he arbitration
proceedings. Reliance is placed on the documentary evidence i.e. letters
dated 01.06.2010, 17.06.2010, email dated 02.08.2010 and letters dated
08.11.2010 & 20.01.2011. It is the specific case of the respondent that
learned Arbitrator failed to appreciate such evidence , which would
establish their case that there was accord and satisfacti on between the
parties and there was no abrupt termination or any breach on their part.
It is their case that in view of such omission to consider vital evidence on
record, findings recorded by the Arbitrator are perverse and constit ute
patent illegality within the meaning of Section 34(2A) of the Ac t. The
Notice of Motion filed under Section 34(4) of the Act by the appellant,
clearly states that the said Motion was moved as an abundant precaution
and they are seeking remission to the Arbitrator to provide detai l and
express reasons in addition to reasons already stated in the arbitral award
dated 13.11.2017. It is also their case that it is essential that additional
reasons are made available by learned Arbitrator in support of his findings
recorded in the award. On the other hand, it is the case of the respondent,
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that there is no finding at all, on the issue viz. “whether the contract was
illegally and abruptly terminated by the respondent?”, and in spite of the
same, the Arbitrator without considering the importa nt documents/
communications between the parties, which throw light on accord and
satisfaction between the parties, has proceeded to pass the award stating
that there was no ‘accord and satisfaction’.
19. As contended by learned senior counsel for the appellant, it is
true that Section 34(4) of the Act is couched in a language, sim ilar to
Article 34(4) of the UNCITRAL Model Law on Internat ional
Commercial Arbitration. In the case of AKN & Anr. v. ALC & Ors. 4,
by considering legislative history of the Model Law, it was held by
Singapore Court of Appeals that remission is a ‘curative alternative’. In
the case of Kinnari Mullick and Anr. v. Ghanshyam Das Damani 1,
relied on by learned senior counsel for the appellant, the question which
fell for consideration was whether Section 34(4) of the Act empowers
the Court to relegate the parties before the Arbitral Tribunal after setting
aside the arbitral award, in absence of any application by the parties. In
fact, in the said judgment, it is held that the quintessence for exercising
power under Section 34(4) of the Act is to enable the Tribunal to take
such measures which can eliminate the grounds for setting aside the
arbitral award, by curing the defects in the award. In the judgment in the
case of Dyna Technologies Pvt. Ltd. v. Crompton Greaves Ltd. 2, it
was a case where there was no inquiry under Section 34(4) of the Act
and in the said case, this Court has held that the legis lative intention
behind Section 34(4) of the Act, is to make the award enforceable, after
giving an opportunity to the Tribunal to undo the curable defects. It was
not a case of patent illegality in the award, but deficiency in the award
due to lack of reasoning for a finding which was already recorded in the
award. In the very same case, it is also clearly held that when there is a
complete perversity in the reasoning, then the same is a ground to
challenge the award under Section 34(1) of the Act. The case of Som
Datt Builders Limited v. State of Kerala 3 is also a case where no
reasons are given for the finding already recorded in the award, as such,
this Court held that in view of Section 34(4) of the Act, the High Court
ought to have given Arbitral Tribunal an opportunity to give reasons.
20. The aforesaid case law cited by the learned counsel appearing
for the appellant, is distinguishable on facts and would not render any
assistance in this case. When it is the specific case of the respondent
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED [R. SUBHASH REDDY, J. ]
that there is no finding at all, on point no.1 viz. “whether the contract
was illegally and abruptly terminated by the respondent? ”, remission
under Section 34(4) of the Act, is not permissible. In our view, Section
34(4) of the Act, can be resorted to record reasons on the finding already
given in the award or to fill up the gaps in the reasoning of the award.
There is a difference between ‘finding’ and ‘reasons’ as pointed out by
the learned senior counsel appearing for the respondent in the judgment
in the case of Income Tax Officer, A Ward, Sitapur v. Murlidhar
Bhagwan Das6. It is clear from the aforesaid judgment that ‘finding is a
decision on an issue’. Further, in the judgment in the case of J. Ashoka
v. University of Agricultural Sciences and Ors. 7, this Court has held
that ‘reasons are the links between the materials on which certain
conclusions are based and the actual conclusions’. In abs ence of any
finding on point no.1, as pleaded by the respondent and further, it is their
case that relevant material produced before the Arbitra tor to prove
‘accord and satisfaction’ between the parties, is not considered, and the
same amounts to patent illegality, such aspects are to be considered by
the Court itself. It cannot be said that it is a case where additional reasons
are to be given or gaps in the reasoning, in absence of a finding on point
no.1 viz. “whether the contract was illegally and abruptly terminated by
the respondent?”
21. Further, Section 34(4) of the Act itself makes it clear that it is
the discretion vested with the Court for remitting the matter to Arbitral
Tribunal to give an opportunity to resume the proceedings or not. The
words “where it is appropriate” itself indicate that it is the discretion to
be exercised by the Court, to remit the matter when reque sted by a
party. When application is filed under Section 34(4) of the Act, the same
is to be considered keeping in mind the grounds raised in the application
under Section 34(1) of the Act by the party, who has questi oned the
award of the Arbitral Tribunal and the grounds raised in the application
filed under Section 34(4) of the Act and the reply thereto. Merely because
an application is filed under Section 34(4) of the Act by a party, it is not
always obligatory on the part of the Court to remit the matter to Arbitral
Tribunal. The discretionary power conferred under Section 34(4) of the
Act, is to be exercised where there is inadequate reasoning or to fill up
the gaps in the reasoning, in support of the findings which are already
recorded in the award. Under guise of additional reasons and filling up
7 (2017) 2 SCC 609
907
the gaps in the reasoning, no award can be remitted to the Arbitrator,
where there are no findings on the contentious issues in the awar d. If
there are no findings on the contentious issues in the award or if any
findings are recorded ignoring the material evidence on record, the same
are acceptable grounds for setting aside the award itself. Under guise of
either additional reasons or filling up the gaps in the reasoning, the power
conferred on the Court cannot be relegated to the Arbitrator. In absence
of any finding on contentious issue, no amount of reasons can cure the
defect in the award. A harmonious reading of Section 31, 34(1), 34(2A)
and 34(4) of the Arbitration and Conciliation Act, 1996, make it clear
that in appropriate cases, on the request made by a party, Court can give
an opportunity to the arbitrator to resume the arbitral pr oceedings for
giving reasons or to fill up the gaps in the reasoning in su pport of a
finding, which is already rendered in the award. But at the same time,
when it prima facie appears that there is a patent illegality in the award
itself, by not recording a finding on a contentious issue, in such cases,
Court may not accede to the request of a party for giving an opportunity
to the Arbitral Tribunal to resume the arbitral proceedings. Further, as
rightly contended by the learned counsel appearing for the respondent,
that on the plea of ‘accord and satisfaction’ on further consideration of
evidence, which is ignored earlier, even if the arbitral tribunal wants to
consciously hold that there was ‘accord and satisfaction’ b etween the
parties, it cannot do so by altering the award itself, which he has already
passed.
22. For the foregoing reasons, we do not find any merit in this
appeal so as to interfere with the impugned order passed b y the High
Court. Accordingly, this Civil Appeal is dismissed, with no order as to
costs.
Bibhuti Bhushan Bose Appeal dismissed.
(Assisted by : Neha Sharma, LCRA)
I-PAY CLEARING SERVICES PRIVATE LIMITED v. ICICI BANK
LIMITED [R. SUBHASH REDDY, J. ]