LexDraft · Judgments

Harnek Singh & Ors. v. Gurmit Singh & Ors.

Supreme Court of India · 2022 INSC 583 · 2022

Coram: UDAY UMESH LALIT, S. RAVINDRA BHAT, PAMIDIGHANTAM SRI NARASIMHA

Source: sci_open_data

211 The following Order of the Court was passed: ORDER 1. Leave granted. 2. These appeals arise out of the decision of the N ational Consumer Disputes Redressal Commission, New Delhi 1 dismissing the appeal of the complainant and allowing the appeal o f the doctor and the hospital by holding that no medical negligence was p roved. Having examined the evidence, medical records and the report of the ethics committee of the Medical Council of Indi a2, we have concluded that a case of deficiency of service is m ade out against the doctor and the hospital, Respondents 1 and 2, h erein for medical negligence. Allowing the appeal of the complainants, we have directed payment of compensation. We will first refer to the fa cts leading to this case. Facts: 3. Facts as stated in the complaint filed before St ate Consumer Disputes Redressal Commission 3 are as follows. Appellant 1, the complainant, is a retired Semi-Government employee and his wife Late Mrs. Manjit Kaur, aged 47 years had been worki ng as a Government teacher. Mrs. Manjit Kaur, the patient, developed abdominal pain for which an ultrasound examination w as done and it revealed the presence of gall bladder stones. On 13.07.2004 the patient approached Respondent 1, a laparoscopic surgeon at Pree t Surgical Centre & Maternity Hospital, Respondent 2. After du e examinations and medical tests, Respondent recommended surgery for removing the gall bladder stones and prescribed certain tests to be carried out in advance. 4. The complainant got the advised investigations do ne and showed the results to Respondent 1. He then asked the comp lainant to get yet another USG examination from a specific c entre as he was not satisfied with the earlier USG dated 14.7.2 004. The complainant complied with this instruction of Respondent 1 and again medical tests were done from a specific USG centre on 23.7.2004. Respondent 1 was satisfied with the results and adv ised the 1 hereinafter referred to as ‘the NCDRC’. 2 hereinafter referred to as ‘the MCI’. 3 hereinafter referred to as ‘the SCDRC’. HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. complainant to get the opinion of a cardiologist as t he tests revealed the patient’s blood pressure to be slightly high. O n 26.07.2004, Dr. Dharamvira Gandhi, the cardiologist cleared the patient for surgery. 5. On the morning of 28.07.2004, Respondent 1 perfo rmed a laparoscopic cholecystectomy and placed a drain in the patient’s abdomen. On 29.07.2004, the patient complained of a bdominal pain and distension. The drainage tube was showing a discharg e of fluid which was slightly green in colour, which later on tu rned greenish- brown. When the complainant informed Respondent 1 a bout this, he was told that such fluid was expected and that is w hy the tube had been inserted. Respondent 1 also informed the compl ainant that he had reviewed the operative CD and assured that ther e was no indication of any injury, even in the operative video. 6. On the next day, the patient became very serious and the abdominal distension and pain was compounded by dif ficulty in breathing. Respondent 1 reassured the complainants and started oxygen infusion to the patient and prescribed some blood te sts and ultrasound examination. The request for a second opinion or refer ral to Rajindra Hospital, Patiala attached to Medical College was d ismissed by a further assurance that the patient was in safe hand s. Later that evening, Respondent 1 informed the complainants the c ause of the problem was acute pancreatitis and that there was n othing wrong with the surgery. However, the complainants remaine d unconvinced, especially because of the dirty brown discharge com ing through the drain and the persistent pain, distension and breat hlessness which were indicative of some major intestinal or bile duct injury, which the staff of Respondent 1 had hinted. The complainant a gain requested Respondent 1 to seek another opinion or shift the pati ent to another hospital. 7. At around 9 P.M. on 30.07.2004, Respondent 1 dec ided to shift the patient to Dayanand Medical College and Hospital, Ludhiana, Respondent No. 4 herein and refer the patient to Dr . Atul Mishra, Respondent No. 3 herein. Respondent 1 declined the req uest by the complainant to give detailed patient records and operatio n notes by stating that the patient’s condition had been adequ ately explained to 213 Respondent 3. Dr. Punit Gupta was the doctor on dut y when the patient was admitted. As per his assessment, there was sus picion of an iatrogenic injury to the bile duct and possibly also to the intestine, during the previous surgery. He advised an urgent a bdomen CT scan to get a clearer picture. A CT scan was done and as per the report, the small and large intestines were normal. However , it revealed moderate intra-abdominal and sub-phrenic collection . Respondent 3 examined the patient and the CT scan report the nex t morning at 9 A.M. Since the patient was suffering from multiple ailments like pneumonia, high blood pressure and coagulopathy, immediate surgical intervention was not advised. 8. On 02.08.2004, the patient’s condition became crit ical and she showed signs of colonic perforation. The bilious drain fluid became feculent and foul-smelling. On 03.08.2004, an emergency la parotomy was performed. Respondent 3 informed the complainants t hat there was a large collection of intestinal contents in the abdomen due to an injury to the colon and in addition to that there was also a bile duct injury, which would be repaired in a subsequent surgery. The patient’s condition kept deteriorating and she went into mult i-organ failure including failure of the respiratory system, cardiovascula r system and renal failure. 9. The patient died on 11.08.2004. 10. The complainant discussed the cause of death and the need for autopsy with Respondent 3, however, he was told that the patient died due to intra-operative injuries to the colon and bile duct resulting in Peritonitis, Peritoneal Collection, Septicaemia and Multi-Organ failure. Proceedings before the State Commission : 11. It is in the above-referred circumstances that the complainant filed a consumer complaint before the S CDRC, Punjab on 14.02.2005, which was subsequently transferred t o State Consumer Commission, U.T. Chandigarh. The complaina nt prayed for monetary compensation quantified at Rs. 62,85,1 60 from the Respondents for negligence and deficiency of services . 12. Respondents 1 and 2 filed a reply stating that Res pondent 1 is an experienced surgeon and has performed more than 2,500 HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. laparoscopic operations successfully. It was explai ned that the patient’s surgery was performed with proper care, b ut after the surgery, she developed epigastrial pain and slight distension in the abdomen. Immediately conservative treatment was star ted and the patient got some relief from the same. However, on the night of 30.07.2004, the patient’s condition got critical, as a result of which she was referred to Respondent 4 hospital to be treated by Respondent 3. 13. Respondents 3 and 4 in their reply denied the all egations of negligence and stated that the hospital provided du e and proper care to the patient. It was further stated that most of the iatrogenic injuries to the bile duct during the cholecystectomy were no t recognised in the operating room but were detected after a few da ys as biliary fistula or bile peritonitis. It was stated that the initial response of Respondent 3 was to not operate immediately as it w as decided to evaluate the nature of the leak and attempt to contr ol the fistula. Also, conducting the operation earlier was not medi cally advised. The operation was conducted on 03.08.2004 to tackle perforation in the large bowel. 14. A reply was also filed by Dr. Dharamvir Gandhi, the cardiologist who stated that the patient was 47 year s old and was referred to him by Respondent 1. It was found that she was a patient of hypothyroidism and was taking treatment for the same for the last three years. She complained of chest pain and breat hlessness for which she was treated with due care. Her cardiovascular status was stable. 15. Both Respondents 1 and 3 were duly cross-examin ed by counsel of the complainant on 06.07.2006. The complai nt also cross- examined Dr. Inderjit Singh and Dr. Navdeep Singh as e xperts before the SCDRC. 16. The SCDRC after considering the evidence and he aring both the parties, allowed the complaint and held Res pondents 1 and 2 negligent and exonerated Respondents 3 and 4. Respo ndents 1 and 2 were directed to pay Rs. 15,44,000 jointly and severally and Rs. 10,000 as costs. 17. The SCDRC found that the CT scan which was perf ormed on 31.07.2004 showed pneumo peritoneum which meant a si gnificant 215 amount of free air in the abdomen outside the intes tines was present which is not normally present. During laparoscopic surgery, gas is introduced into the peritoneal cavity and all the ga s does not get removed at the end of the surgery. It is a known fac t that this residual gas gets absorbed and does not stay in the abdomen f or more than 24 hours. The only other area from where the gas can enter the peritoneal cavity is the intestines if they are rupt ured at any place. The CT scan was performed three days after the laparos copic surgery and significant air was present even after three da ys which is a clear sign of an intestinal injury. There was also some su bphrenic abscess found below the diaphragm which has to be removed, ot herwise, diaphragm movements cannot be restored. SCDRC found that it was the direct consequence of the intra-operative injury to the bile duct and colon caused by Respondent 1 during the laparos copic cholecystectomy that later led to the death of the pat ient. With respect to Respondent 3, the only allegation was a delay in operating on the patient. SCDRC found that Respondent 3 could not de tect any important sign of bowel perforation on 31.07.2004 or 0 1.08.2004 and therefore he decided against any surgical intervention at that point of time and hence there was no negligence on the part of Respondent 3. 18. The complainants filed an appeal before the NCD RC. Simultaneously Respondents 1 and 2 also filed an appeal for dismissal of the Complaint. Proceedings before the MCI : 19. It is necessary to mention at this stage that w hile the proceedings were pending before the SCDRC, the compl ainants also made a complaint to the Punjab State Medical Counci l against the professional misconduct of the Respondents, which was su mmarily disposed of on 13.06.2006. The complainants filed an appe al to the MCI. The MCI considered the appeal of the complainant a nd asked Respondents 1 and 3 to appear before the Ethics Com mittee. Both the Respondents submitted their detailed replies. T he Ethics Committee considered the matter and held Respondent 1 medically negligent and issued a strict warning to be more careful during the procedure and to be more diligent in treating a nd monitoring his patients during and after the operation . Respondent 3 was exonerated as no medical negligence was proved against h im. HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. Proceedings before the NCDRC : 20. Coming back to the appeal before NCDRC, it hear d both the appeals together, i.e. the appeal filed by the complainants as well as Respondents 1 and 2. The NCDRC observed that the patie nt was operated on by Respondent 1 on 28.07.2004 and the i njuries were detected after six days. The CT scan report of 31.07.2004 ruled out any evidence of injury or perforation peritonitis a nd therefore Respondent 1 did not ignore any signs of biliary and fe cal peritonitis. Further, the complainant relied on the paramedic st aff of the Respondent 2 hospital who informed him about the op erative injury, it was held that there was no evidence in this rega rd. There was no negligence found on the part of Respondents 1 and 2. 21. In the case of Respondents 3 and 4, it was foun d that the patient was not fit for diagnostic laparoscopy immediat ely since there were no signs of any obstructive lesion or proximal dilation. On 02.08.2004, there was a sudden deterioration in the patient’s general condition and she was then diagnosed with bowel leak with peritonitis. She was operated on 03.08.2004 to repair the coloni c perforation. The patient’s condition started weakening and she died on 11.08.2004 due to cardiac arrest. It was held that Respondents 3 and 4 acted with due care and hence there was no negligence. 22. The NCDRC by way of the impugned decision on 05.06.2020 allowed the appeal of Respondents 1 and 2 and set aside the order of the SCDRC holding that negligence was not proved by the complainants. It is from this decision that the present appeals arise. Submissions : 23. In these appeals, we have heard Mr. Raj Kiran T alwar learned advocate for the Appellants and Dr. Sushil Kumar Gupta, Ms. Suruchi Suri and Mr. Anuj Chauhan, learned advo cates for the Respondents. 24. Mr. Raj Kiran Talwar, learned advocate for the Appellants made the following submissions. At the outset, he w ould submit, that the patient suffered two iatrogenic injuries during her first surgery, one to the colon and the other to the bile duct. From these two injuries, fluids from the bile started to accumulate in the p eritoneal cavity of 217 the patient while the overflowing fluid started to c ome out of the drain. Secondly, after the patient became critical, Respondent 1 referred the patient to Respondents 3 and 4 at Ludh iana which is at a distance of 100 KMs instead of a local hospital at a nearer distance. Thirdly, strong reliance was placed on the statement of Respondent 1 in his cross, where he categorically stated that it did not occur to his mind that the injuries could take place. Fourth ly, Respondent 3 negligently delayed the re-exploration surgery even after receiving the CT scan report. Finally, the NCDRC gave its deci sion without referring to the MCI findings. In support of his submi ssion, he relied on a judgment of this Court in Maharaja Agrasen Hospital and Ors. v. Master Rishabh Sharma and Ors. 4 25. On the other hand, Dr. Sushil Kumar Gupta, learned counsel appearing for Respondents 1 and 2 made the following submissions. The presence of a biliary leak does not signify inj ury of a bile duct as it can occur from the liver bed from the cholecycto- hepatic duct, slippage of a clip from cystic duct stump which are not injuries. Second, for there to be a presence of a leakage from the la rge intestine, there are some specific symptoms which were not shown and therefore leakage of the colon was ruled out. Finally, since there was no bile duct or colon injury, the presence of rent in the h epatic flexure of the colon may be either a result of delayed manifestati on due to thermal injury because of the electro-cautery, or it may be a rare case of injury to the hepatic flexure of the colon because of the drainage tube. 26. Ms. Suruchi Suri, learned counsel appearing for Respondents 3 and 4 submitted that, the only allegation is of the delay in diagnosis of colonic perforation and corrective surgery. This according to her is proved incorrect as per the findin gs of the MCI, SCDRC and the NCDRC as well. Second, the surgery was performed diligently and with due care. The bile leak coming out of the drain after the gall bladder surgery had occurred during t he first surgery performed by Respondent 1. The patient was already critical when she was admitted to Respondent 4 hospital and theref ore immediate surgical intervention was not called for. However, w hen the fecal matter leak was found in the drain, the patient was immediately operated on. 4 Maharaja Agrasen Hospital and Ors. v. Master Rishab h Sharma and Ors. (2020) 6 SCC 501. HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. Analysis : 27. The primary question is whether the complainant has established professional negligence on the part of R espondents as per the standards governing the duty to care of a medical practitioner. The SCDRC in its detailed decision considered the o ral and documentary evidence including medical journals and con cluded that Respondents 1 and 2 acted negligently in performing th e operation. SCDRC also held that there is no evidence of negligen ce in so far as Respondents 3 and 4 are concerned. 28. What we have noticed in the impugned decision of the NCDRC is that a substantive part of the decision refers only to judicial precedents on the question of medical negligence. Refe rence is made to the decisions in the case of Kusum Sharma & Others v. Batra Hospital & Medical Research Centre and others 5; Jacob Mathew v. State of Punjab 6; Achutrao Haribhau Khodwa and others v. State of Maharashtra and others 7; and S.K. Jhunjhunwala v. Dhanwanti Kaur 8. Apart from the case laws on facts, the NCDRC devoted its attention substantially to the allegati ons against Respondent 3 who was anyway exonerated by the SCDRC . In so far as Respondent 1 is concerned, the NCDRC did not meet the specific allegations of negligence in the performan ce of the surgery. 29. There was sufficient material indicative of lar ge bowel perforation after the laparoscopic operation. It is true that it may not have manifested immediately in the normal course. H owever, there were sufficient indicators to a diligent profession al, to detect and take immediate steps for restitution. Instead of examining the material that was placed on record, NCDRC seemed satisfied w ith raising and rejecting the plea of res ipsa loquitur and holding that it is impermissible to assume that any sensible professio nal would intentionally commit an act which would result in a n injury to the patient. In these proceedings for damages due to pr ofessional negligence, the question of intention does not aris e. Unfortunately, 5 Kusum Sharma & Ors. v. Batra Hospital and Medical R esearch Centre & Ors. , (2010) 3 SCC 480. 6 Jacob Mathew v. State of Punjab & Anr. (2005) 6 SCC 1. 7 Achutrao Haribhau Khodwa and Others v. State of Maharashtra and others (1996) 2 SCC 634. 8 S.K. Jhunjhunwala v. Dhanwanti Kaur & Anr. (2019) 2 SCC 282. 219 the NCDRC did not even refer to the report of the M CI. In fact, a reference to the MCI report would have been suffici ent to come to the right conclusion. 30. The MCI examined the matter in the context of an appeal filed by the complainants against the decision of th e Punjab Medical Council dated 13.6.2006. MCI referred the appeal fi led by the complainant to the Ethics Committee. The Committee recorded the statement of the complainant, and the doctors Responde nts 1 and 3. The Ethics Committee also sought the opinion of Expe rts on the conduct of these Respondents. The two Experts were Professors and HODs of AIIMS, New Delhi and KGMC, Lucknow. We will now refer to each of their opinions. 31. In the opinion of Professor and HOD, Department of Surgery, AIIMS, extracted in the MCI report is as u nder: “The findings at laparotomy confirmed it to be a ca se of large bowel perforation, which could be iatrogenic, related to the laparoscopic procedure . Appropriate surgical intervention was done on a by now very sick patient . Patient died on 11.8.2004. Comment: It appears on the basis of available recor ds that the diagnosis and operative intervention for genera lised peritonitis as a result of bowel perforation was si gnificantly delayed first at the local hospital and subsequently at DMC Ludhiana and lead to the unfavourable outcome.” 32. In the opinion of Professor and HOD, Surgery, K GMC Lucknow, extracted in the MCI report is as under: “In case of Dr. Gurmit Singh also, as per records i t appears that he is not negligent his duties towards Mrs. Ma njeet Kaur during her stay in his hospital and has given care to best of his proficiency and available facilities. However, following relevant observations are made: - 1. Pre-operative clearance from Cardiologist was tak en. 2. Pre-operative correction of anaemia by three unit of blood done. HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. 3. Pre-operative consent paper has been signed which mentions the possibility of fatality and likelihood of complication. 4. Post-operative second opinion was taken by Dr. Gu rmit Singh. 5. Records of Preet Hospitals are present in documen t sent by you, but recorded CD of Surgery is not available . 6. In his statement of complaint, he mentions that b oth Dr. Gurmit Singh and Dr. Atul Mishra are qualified medi cal professionals. 7. Shifting of patient was done in distant hospital where better GI and ventilatory facilities are claimed. Howev er, availability of these facilities in local city is m atter of survey, which should be sought for. 8. Minor bile leak during surgery is accepted by Dr. Gurmit Singh, which kept on increasing in post- operative period. 9. Bowel perforation and bile duct injuries were not ed in surgery done by Dr. Atul Mishra at Ludhiana.” 33. After considering the material on record as wel l as the opinions of the Professors as indicated above, MCI concluded as under:- “In addition to that the Ethics Committee has decid ed to request Prof. & HOD of Surgery, AIIMS, New Delhi an d Prof. & HOD of Surgery, KGMC, Lucknow to kindly ass ist the Ethics Committee by going through all the recor ds of the case and give their opinion regarding this matt er. Accordingly, Prof. & HOD of Surgery, AIIMS, New Del hi has given his opinion in writing and also Prof. & H OD, KGMC, Lucknow has sent his opinion. The Ethics Committee after perusal of all the above documents have come to the conclusion that – 1. In the case of Dr. Atul Mishra, no case of medica l negligence can be established against him. Therefor e, 221 the Ethics Committee decided to drop the matter aga inst Dr. Atul Mishra and exonerate him from the charges. 2. Ethics Committee found that Dr. Gurmit Singh has failed to exercise adequate medical competence in treating the patient as is apparent from the following points:- (a) There was a large bowel perforation after the laparoscopic operation. This complication which though not known in the normal course of time, had occurred in this particular case. This complication could have been prevented if care had been exercised during the procedure by Dr. Gurmit Singh. (b) More important Dr. Gurmit has failed to suspect the occurrence of complications despite following warning, signs/symptoms- i)the patient not recovering after the operation. ii)the patient increasingly deteriorating. iii)there was a strong indication of a complication occurring after the procedure. Thereafter, his failure to detect all these conditions led to delay in diagnosis all perforation of the bowel and has to lead a situation of avoidable delay which causes increased deterioration of the patient.” 34. In view of the clear findings, the MCI decided to issue a strict warning to Respondent 1 to be more careful during the procedure and to be more diligent in treating and m onitoring his patients during and after the operation. As against Respondent 3, the MCI dropped the case and exonerated him. 35. So far as present proceedings are concerned, as th ey arise out of a claim for compensation on the basis of medi cal negligence, the opinion and findings of the MCI regarding the professional conduct of Respondent 1 have great relevance. The findings of the Medical Council, which is a statutory regulator have been e xtracted hereinabove, may be formulated as under: HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. 1. Existence of Generalized peritonitis as a result of bowel perforation. (per the opinion of Professor & HOD, Department of Surgery, AIIMS) . 2. There was a significant delay in its diagnosis an d operative intervention, first at the local hospital and subsequently at DMC, Ludhiana. (per the opinion of Professor & HOD, Department of Surgery, AIIMS). 3. This has led to the unfavourable outcome. (per the opinion of Professor & HOD, Department of Surgery, AIIMS). 4. Shifting of the patient by Respondent 1 was done i n a distant hospital where better GI and ventilatory facil ities are claimed. However, the availability of these fac ilities in the local city is a matter of survey, which shou ld be sought for. (per the opinion of Professor & HOD, Department of Surgery, KGMC, Lucknow). 5. Minor bile leak during surgery is accepted by Dr. Gu rmit Singh. This kept on increasing in the post-operati ve period. Bowel perforation and bile duct injuries we re noted in surgery done by Dr. Atul Mishra at Ludhian a. (per the opinion of Professor & HOD, Department of Surgery, KGMC, Lucknow). 6. Dr. Gurmit Singh has failed to exercise adequate medi cal competence in treating the patient as is apparent f rom the facts. (Experts Common Opinion) 7. There was a large bowel perforation after th e laparoscopic operation. (Experts Common Opinion) 8. The complication which though not known in the normal course of time, had occurred in this particular case . This complication could have been prevented if care had been exercised during the procedure by Dr. Gurmit Singh. (Experts Common Opinion) 9. Dr. Gurmit Singh failed to suspect the occurrence of the complication despite warning signs/symptoms. (Experts Common Opinion) 223 10. Dr. Gurmit Singh ignored the following factors n amely, (a) the patient was not recovering after the operat ion, (b) the patient’s condition was increasingly deteriorating, and (c) there was a strong indication of a complication occurring after the procedure. (Experts Common Opinion) 11. Failure of Dr. Gurmit Singh to detect the warning signs/ symptom led to a delay in diagnosis of bowel perforati on and this has, in turn, led to a situation of avoidabl e delay which eventually cause increased deterioration of th e patient . (Experts Common Opinion) 36. The above-referred findings of the MCI on the co nduct of Respondent 1 leave no doubt in our mind that this is certainly a case of medical negligence leading to deficiency in his s ervices. NCDRC, except referring to the general principles of law as laid d own in the judgments of this Court has not attempted to draw i ts conclusion from the oral and documentary evidence available on reco rd. 37. Apart from the facts that clearly emerge from t he report of the MCI, there is sufficient evidence to reiterat e the same findings of deficiency. In the oral evidence, the following answers were elicited from Respondent 1 in the cross-examination which fo rtify the report given by the MCI. Q) Did you consider during your investigation that there was possible intra-operative injury to bile duct or intestines? A) No it did not occur to my mind . In-fact there was no such injury while the patient was in my hospital. Q) Did you think it necessary to take opinion/consu ltation of another Surgeon? A) I did not think it necessary in the circumstance s of this case to consult another surgeon. Q) Why did you consider it proper to refer the pati ent to another Surgeon instead of a Chest Specialist as ac cording to your opinion, the patient was not having any sur gical problem but was having chest problem. HARNEK SINGH & ORS. v. GURMIT SINGH & ORS. A) The patient was referred to a Surgeon because we wanted to know that why the abdomen pain has develo ped as also why there was excessive discharge from the drain.” 38. Having considered the matter in detail, we are of the opinion that the NCDRC has committed an error in reversing the findings of the SCDRC and not adverting to the evidence on reco rd including the report of the MCI. The decision of the NCDRC de serves to be set aside and we hold that the complainants have ma de out a case of medical negligence against Respondents 1 and 2 and are entitled to seek compensation on the ground of deficiency of servic e. 39. The State Commission as well as the National Co mmission and even the MCI have not found Respondents 3 and 4 negl igent in performing their services, and we are in agreement wit h such findings and therefore, confine our conclusion and direction s to Respondents 1 and 2. To this extent, we reject the appeal of the complainant against all except Respondents 1 and 2. 40. In view of the findings as indicated above we a re of the opinion that the appeal filed by the complainants d eserves to be allowed. The complainants had claimed an amount of Rs. 62,85,160/- on various counts such as amounts paid t o the doctors and the hospitals for treatment, loss of income of the patient who was a Government servant with the salary of Rs. 37,1 50 per month with 10 years remaining service, damages for trauma and shock and on certain other grounds. Having considered the mat ter in detail, we are of the opinion that the interest of justice wou ld be subserved if Respondents 1 and 2 are directed to pay to the complai nants a total amount of Rs. 25,00,000 (Rupees Twenty Five Lakhs o nly) with interest @ 6% per annum from the date of SCDRC orde r as compensation. Respondents 1 and 2 will be entitled to adjust any amount already paid or deposited in favour of the co mplainants pending proceedings. The amount shall be deposited within a period of 6 months from today, failing which it shall carr y an interest of 9% per annum. 41. For the reasons stated above, these appeals are allowed and the judgment of the National Consumer Disputes Redressal Commission, New Delhi in Appeal No. 108/2008 and Ap peal No. 120/2008 is hereby set aside. Parties shall bear thei r own costs. Nidhi Jain Appeals allowed. (Assisted by : Shashwat Jain, LCRA)